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[Banco Davivienda] Apparent incident with payment processing in Colombia

Minor Impact Investigating Ongoing per provider October 1, 2026
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Current answer

dLocal experienced a minor incident: [Banco Davivienda] Apparent incident with payment processing in Colombia. The provider currently marks this incident Investigating.

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Incident Lifecycle

Investigating
Affected Components
Colombia - Payment Processors

Incident Timeline

Investigating
We have identified some processing issues with Banco Davivienda in Colombia. We have contacted the processor and we will provide an update as soon as it becomes available.
Oct 1, 2026 at 12:31 AM UTC
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