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[ITAU UNIBANCO S.A.] Apparent incident with payment processing in Brazil

Minor Impact Resolved Duration: 12m October 24, 2026
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Current answer

dLocal experienced a minor incident: [ITAU UNIBANCO S.A.] Apparent incident with payment processing in Brazil. ServiceAlert observed recovery on Oct 24, 2026.

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Incident Lifecycle

Investigating
Affected Components
Brazil - Payment Processors

Incident Timeline

Investigating
We have identified some processing issues with ITAU UNIBANCO S.A. in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Oct 24, 2026 at 3:07 AM UTC
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