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[Pix Direct | Brazil] Apparent incident with payment processing in Brazil

Minor Impact Resolved Duration: 2h 22m September 5, 2026
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Current answer

dLocal experienced a minor incident: [Pix Direct | Brazil] Apparent incident with payment processing in Brazil. ServiceAlert observed recovery on Sep 5, 2026.

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Incident Lifecycle

Investigating
Affected Components
Brazil - Payment Processors

Incident Timeline

Investigating
We have identified some processing issues with Pix Direct | Brazil in Brazil. We have contacted the processor and we will provide an update as soon as it becomes available.
Sep 5, 2026 at 12:52 AM UTC
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