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Diligent

Boards | BoardDocs | BoardEffect | Entities - Intermittent Service Degradation Affecting Users in the US

Critical Impact Monitoring Ongoing May 24, 2026

Incident Lifecycle

Investigating Identified Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 24, 2026 at 1:09 PM UTC
Identified
Boards, BoardEffect, and Entities are currently stable, and all services have recovered except **BoardDocs**, which continues to experience intermittent performance issues.

Our teams are actively working to resolve the remaining impact and will provide additional updates as progress is made.
May 24, 2026 at 11:53 AM UTC
Identified
The issue has been identified and a fix is being implemented.
May 24, 2026 at 8:47 AM UTC
Investigating
Users are intermittently experiencing service degradation in the US region. We are currently investigating. Thank you for your understanding and patience.
May 24, 2026 at 8:14 AM UTC
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