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Diligent

BoardDocs - Some users are unable to access the Diligent BoardDocs application

Critical Impact Monitoring Ongoing May 1, 2026

Incident Lifecycle

Investigating Investigating Identified Monitoring Monitoring Monitoring Investigating Monitoring

Incident Timeline

Monitoring
The BoardDocs system is online and available at this time. We are performing additional maintenance to increase capacity. Please continue to monitor this page for the most up to date information. If you are unable to login, please follow the instructions at this page (https://www.diligent.com/support/boarddocs-incident-update) to ensure there is no local browser issue impacting your ability to log in.
May 7, 2026 at 3:52 PM UTC
Investigating
We are currently investigating an issue that is preventing users from accessing BoardDocs. We sincerely apologize for the inconvenience. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date status.
May 7, 2026 at 3:17 PM UTC
Monitoring
The BoardDocs system is online and stable at this time. We are actively monitoring the results and are prepared to act should any further issues occur. Please continue to monitor this page for the most up to date information.
May 4, 2026 at 9:57 PM UTC
Monitoring
A fix has been implemented and our senior engineers continue to monitor the results. We appreciate your continued support and apologize for any disruption. Please continue to monitor this page for the most up to date information.
May 4, 2026 at 12:27 PM UTC
Monitoring
A fix has been implemented and we are monitoring the results.
May 1, 2026 at 11:58 PM UTC
Identified
The issue has been identified and a fix is being implemented.
May 1, 2026 at 11:58 PM UTC
Investigating
We are currently investigating an issue that is preventing users from accessing BoardDocs. We understand the impact of this disruption and sincerely apologize for the inconvenience. This is a high-priority issue, and our senior engineers are actively working to address it. We will share more information as soon as it becomes available. Please continue to monitor this page for the most up to date information.
May 1, 2026 at 10:55 PM UTC
Investigating
We are currently investigating this issue.
May 1, 2026 at 3:30 PM UTC
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