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Diligent One Platform - Users Are Intermittently Unable To Access D1P Across Regions

Critical Impact Monitoring Ongoing April 20, 2026

Incident Lifecycle

Investigating Identified Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
Apr 20, 2026 at 11:08 AM UTC
Identified
The issue has been identified and a fix is being implemented.
Apr 20, 2026 at 11:04 AM UTC
Investigating
Users are intermittently unable to access D1P in the across region. We are currently investigating. Thank you for understanding and patience.
Apr 20, 2026 at 10:47 AM UTC
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