Voice Agent API Degraded Service
Incident Lifecycle
Incident Timeline
Investigating
There is an ongoing OpenAI outage that is affecting our Voice Agent. To avoid downtime, please define multiple LLM providers (https://developers.deepgram.com/docs/voice-agent-llm-models#using-multiple-llm-providers) in your Voice Agent configuration.
Mar 20, 2026 at 4:53 PM UTC
Was your business affected by this Deepgram outage?
Set up instant alerts for Deepgram — be the first to know about outages via email, Slack, Teams, or Discord.