Customers Experiencing Errors with New Custom Model Creation.
Incident Lifecycle
Incident Timeline
Monitoring
We are continuing to monitor for any further issues.
May 26, 2026 at 6:04 AM UTC
Monitoring
Engineering has applied a fix in the US SAAS environment which resolved the issue. At the time of issue, some users might have experienced issues with Custom Apps, Data upload and custom model creation. The issue is contained.
May 26, 2026 at 6:01 AM UTC
Investigating
We are experiencing a service interruption with Custom Models functionality in US SAAS environment. Predictions to existing deployments are working fine, but users cannot create new custom models. Engineering is investigating the issue and will provide updates as we make further progress.
May 26, 2026 at 5:09 AM UTC
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