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Grok Bot computers unreachable for some users

Major Impact Resolved Duration: 1h 7m September 7, 2026
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Current answer

Cursor experienced a major incident: Grok Bot computers unreachable for some users. ServiceAlert observed recovery on Sep 7, 2026.

Official Cursor status page Current Cursor status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
Grok Bot

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring for service restoration.
Sep 7, 2026 at 8:41 PM UTC
Identified
The root cause has been identified and a fix is being implemented.
Sep 7, 2026 at 8:33 PM UTC
Investigating
We have identified an issue affecting Grok Bot. Some users may be unable to reach their Grok Bot computer, and Recover or Reset may fail. Your data is not affected. A fix is rolling out and we will post another update shortly.
Sep 7, 2026 at 8:32 PM UTC
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