[US] Document Log Visibility Issues
Incident Lifecycle
Incident Timeline
Monitoring
Historical data was fully reprocessed, Document Logs are now available as normal. The team is continuing to monitor the service closely.
May 8, 2026 at 7:03 PM UTC
Identified
We've identified the root cause and our team is working towards processing historical data.
May 8, 2026 at 2:56 PM UTC
Identified
We're investigating an issue affecting the visibility of Document Logs in the US region. Some Document Logs may currently be unavailable as a result of an outage from one of our infrastructure providers. Our team is investigating potential mitigation actions and will post regular updates until solved.
If you need help or to get in touch with us, please visit our <a href="https://support.coveo.com/">Help Portal</a>
If you need help or to get in touch with us, please visit our <a href="https://support.coveo.com/">Help Portal</a>
May 8, 2026 at 11:39 AM UTC
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