Intermittent Latency & Issues Launching Training - US SL3 and US SL5
View the provider incident record →Current answer
Cornerstone OnDemand experienced a minor incident: Intermittent Latency & Issues Launching Training - US SL3 and US SL5. ServiceAlert observed recovery on Oct 21, 2026.
Official Cornerstone OnDemand status page Current Cornerstone OnDemand status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Uptime
Uptime
Response Time
Response Time
LMS
LMS
Incident Timeline
Monitoring
Engineering has applied a fix and we have validated the issue is no longer reproducible. We will place this back in a monitoring status for at least one hour before considering the issue resolved.
Oct 21, 2026 at 9:29 PM UTC
Investigating
We've received reports that this issue has resurfaced and our Engineering teams are investigating further. We'll continue to share updates as new information becomes available.
Oct 21, 2026 at 8:42 PM UTC
Monitoring
Our Engineering teams have confirmed the issue has subsided. We have validated that the issue is no longer reproducible and we are monitoring for the next hour before considering the issue resolved.
Oct 21, 2026 at 8:08 PM UTC
Investigating
Some customers on US SL3 may experience intermittent latency and issues launching training. We are actively investigating the issue as a top priority and working to restore normal functionality as quickly as possible. We will continue to provide updates as more information becomes available.
Oct 21, 2026 at 7:06 PM UTC
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