'Guest Access' feature unavailable for Pro and Premium Customers. 'Smart Groups' is unavailable for Elite Customers.
Incident Lifecycle
Incident Timeline
Monitoring
Applying a second fix. Team continues to monitor the situation.
Apr 3, 2026 at 10:07 PM UTC
Monitoring
Fix has been applied. Team is monitoring the situation.
Apr 3, 2026 at 8:40 PM UTC
Identified
'Smart Groups' is also affected.
Applying fix to restore proper access for both Smart Groups and Guest Access.
Applying fix to restore proper access for both Smart Groups and Guest Access.
Apr 3, 2026 at 8:07 PM UTC
Investigating
'Guest Access' is currently being paywalled for Pro and Premium customers when it shouldn't be. Team is investigating.
Apr 3, 2026 at 7:43 PM UTC
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