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Degraded Performance — Customer Support Response Times

Minor Impact Resolved Duration: 4h 31m September 16, 2026
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Current answer

Coinbase experienced a minor incident: Degraded Performance — Customer Support Response Times. ServiceAlert observed recovery on Sep 16, 2026.

Official Coinbase status page Current Coinbase status ServiceAlert observed status change:

Provider-reported start: . Notice published: .

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Incident Lifecycle

Investigating
Affected Components
Customer Support

Incident Timeline

Investigating
Some users may experience latency or degraded performance when contacting Coinbase customer support due to a third-party service disruption. Our team is investigating this issue and will provide an update shortly. Your funds are safe.
Sep 16, 2026 at 9:58 AM UTC
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