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Connection attempts failing for multiple Basic tenants in GCP South America (southamerica-east1).

Major Impact Resolved Duration: 1h 31m September 17, 2026
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Current answer

CockroachDB Cloud experienced a major incident: Connection attempts failing for multiple Basic tenants in GCP South America (southamerica-east1).. ServiceAlert observed recovery on Sep 17, 2026.

Official CockroachDB Cloud status page Current CockroachDB Cloud status ServiceAlert observed status change:

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Incident Lifecycle

Investigating
Affected Components
CockroachDB Basic/Standard

Incident Timeline

Investigating
CockroachDB Cloud (Basic) clusters hosted in GCP South America (São Paulo / southamerica-east1) are currently experiencing network connectivity issues. We are investigating and will provide an update shortly
Sep 17, 2026 at 7:08 PM UTC
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