[RUH] Degraded API Performance
Incident Lifecycle
Incident Timeline
Investigating
CloudSigma would like to inform you that the API performance issues in the Riyadh cloud locations have now been resolved. During the incident, users may have experienced issues with WebApp going in and out of availability.
If you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.
If you continue to experience any issues, please do not hesitate to report them to our support team. We apologize for any inconvenience caused.
Apr 27, 2026 at 11:35 AM UTC
Investigating
CloudSigma would like to inform you that we are facing a performance issue with the API in the Riyadh cloud location. Users may experience issues with WebApp going in and out of availability; there is no impact to running Virtual Machines on the cloud
Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
Apr 27, 2026 at 9:35 AM UTC
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