[RUH] WebApp Issue
Incident Lifecycle
Incident Timeline
Identified
CloudSigma would like to inform you that the WebApp availability issues in the Riyadh cloud location are related to a Cloudflare incident.
There is no impact on any of the existing servers, drives, or networking. Only the WebPanels are affected by this incident.
Please find the status page of Cloudflare:https://www.cloudflarestatus.com/incidents/yg4t0swj39fg
There is no impact on any of the existing servers, drives, or networking. Only the WebPanels are affected by this incident.
Please find the status page of Cloudflare:https://www.cloudflarestatus.com/incidents/yg4t0swj39fg
Apr 29, 2026 at 6:24 AM UTC
Investigating
CloudSigma would like to inform you that we are facing a performance issue with the API in the Riyadh cloud location. Users may experience issues with WebApp logging out user session and with resources appearing as unavailable. There is no impact to running Virtual Machines on the cloud
Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
Our Operations Team is looking into the matter. We apologize for any inconvenience caused.
Apr 29, 2026 at 6:14 AM UTC
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