Cint Platform Issue: Degradation of Email notification service
View the provider incident record →Current answer
Cint experienced a minor incident: Cint Platform Issue: Degradation of Email notification service. ServiceAlert observed recovery on Aug 25, 2026.
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Incident Lifecycle
Affected Components
Cint Exchange UI
Marketplace UI
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Aug 25, 2026 at 6:37 PM UTC
Identified
We have identified the cause of the issue and are working to provide a resolution. We will continue to provide updates when new information is available.
Aug 25, 2026 at 12:17 PM UTC
Investigating
We are currently investigating an issue where users are not receiving Cint Exchange and Marketplace account and project-level report emails. Please note that this incident is strictly limited to email notifications — our platform and all other services are fully operational and performing as expected.
Aug 25, 2026 at 9:41 AM UTC
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