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Heads Up Display experiencing loading issues

Minor Impact Resolved Duration: 5h 16m September 3, 2026
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Current answer

Chartbeat experienced a minor incident: Heads Up Display experiencing loading issues. ServiceAlert observed recovery on Sep 3, 2026.

Official Chartbeat status page Current Chartbeat status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Chartbeat Publishing - Heads Up Display

Incident Timeline

Monitoring
Our engineering team has identified a temporary connection issue that caused intermittent HUD loading issues, the system has remained stable as of 11:00 AM EST and we are continuing to monitor this issue. If you are still experiencing issues loading the HUD please reach out to support@chartbeat.com.
Sep 3, 2026 at 5:35 PM UTC
Investigating
Our engineers are currently investigating user reports of our Heads Up Display not loading and are currently working to resolve this issue
Sep 3, 2026 at 3:43 PM UTC
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