Service Degradation Affecting Bullhorn for Salesforce / Recruitment Cloud
View the provider incident record →Current answer
Bullhorn experienced a minor incident: Service Degradation Affecting Bullhorn for Salesforce / Recruitment Cloud. ServiceAlert observed recovery on Nov 13, 2026.
Provider-reported start: . Notice published: .
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Incident Lifecycle
Affected Components
Recruitment Cloud
Incident Timeline
Identified
Salesforce reinstated Bullhorn Recruitment Cloud and the managed package has now been reenabled across customer organizations. No further action is required on your part.
**Testing is complete, and customers may resume using the system.**
All Customers:
- Document Editor and integrated Daxtra services remains temporarily unavailable.
- We are working to provide a restoration timeline.
**Testing is complete, and customers may resume using the system.**
All Customers:
- Document Editor and integrated Daxtra services remains temporarily unavailable.
- We are working to provide a restoration timeline.
Nov 12, 2026 at 9:54 PM UTC
Identified
<b>Bullhorn Recruitment Cloud Service Update</b>
Salesforce reinstated Bullhorn Recruitment Cloud and the managed package has now been reenabled across customer organizations. No further action is required on your part.
<b>Testing is complete, and customers may resume using the system.</b>
All Customers: Document Editor remains temporarily unavailable. We are working to provide a restoration timeline.
APAC Customers (<b>excluding Japan</b>): All off-platform services are now restored. This includes Resume Parsing, Search and Match, Document Preview in Resume Manager, Mass Mailing, and Consent Management.
Customers in Japan: The off-platform services listed above remain temporarily unavailable. Our current restoration target is Friday, November 13, 6:00 am JST / 8:00 am AEDT (Thursday, Nov 12, 4:00 pm US ET / Thursday, Nov 12, 10:00 pm CET).
Salesforce reinstated Bullhorn Recruitment Cloud and the managed package has now been reenabled across customer organizations. No further action is required on your part.
<b>Testing is complete, and customers may resume using the system.</b>
All Customers: Document Editor remains temporarily unavailable. We are working to provide a restoration timeline.
APAC Customers (<b>excluding Japan</b>): All off-platform services are now restored. This includes Resume Parsing, Search and Match, Document Preview in Resume Manager, Mass Mailing, and Consent Management.
Customers in Japan: The off-platform services listed above remain temporarily unavailable. Our current restoration target is Friday, November 13, 6:00 am JST / 8:00 am AEDT (Thursday, Nov 12, 4:00 pm US ET / Thursday, Nov 12, 10:00 pm CET).
Nov 12, 2026 at 3:01 PM UTC
Identified
We are continuing to investigate this issue.
Nov 11, 2026 at 7:04 PM UTC
Identified
We are continuing to investigate this issue.
Nov 11, 2026 at 5:38 PM UTC
Identified
[04:00 AM EST 11/12/2026] <b>Bullhorn Recruitment Cloud Service Restoration Update</b>
Salesforce reinstated Bullhorn Recruitment Cloud and the managed package has now been reenabled across customer organizations. No further action is required on your part.
Testing is complete, and customers may resume using the system.
Document Editor remains temporarily unavailable. We are working to provide a restoration timeline. Please continue to monitor this page for updates
Salesforce reinstated Bullhorn Recruitment Cloud and the managed package has now been reenabled across customer organizations. No further action is required on your part.
Testing is complete, and customers may resume using the system.
Document Editor remains temporarily unavailable. We are working to provide a restoration timeline. Please continue to monitor this page for updates
Nov 11, 2026 at 3:29 PM UTC
Identified
We are continuing to investigate this issue.
Nov 11, 2026 at 1:00 PM UTC
Identified
We are continuing to investigate this issue.
Nov 11, 2026 at 3:53 AM UTC
Investigating
We are continuing to investigate this issue.
Nov 10, 2026 at 11:20 AM UTC
Investigating
We are continuing to investigate this issue.
Nov 10, 2026 at 7:36 AM UTC
Investigating
We are continuing to investigate this issue.
Nov 8, 2026 at 6:12 PM UTC
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