New Multi-region uptime checks and custom-domain status pages

Issues with the Traces and Spans API

Minor Impact Resolved Duration: 1d 22h 35m October 1, 2026
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Current answer

Bugsnag experienced a minor incident: Issues with the Traces and Spans API. ServiceAlert observed recovery on Oct 3, 2026.

Official Bugsnag status page Current Bugsnag status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Investigating Monitoring
Affected Components
BugSnag OTLP Trace Reporting API

Incident Timeline

Monitoring
A permanent fix has been implemented and services have returned to typical operation. The team will continue monitoring to ensure consistent system performance.
Oct 2, 2026 at 6:38 PM UTC
Investigating
We've deployed a workaround and the service has stabilized. We'll continue to monitor system performance as the investigation continues.
Oct 1, 2026 at 8:18 PM UTC
Investigating
We are experiencing issues with the Traces and Spans API and are investigating the matter.
There may be data loss in your performance metrics during this period, although BugSnag's Performance SDKs will retry sending trace and span data.
Oct 1, 2026 at 2:34 PM UTC
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