EU02 customer unsubscribe errors
Incident Lifecycle
Incident Timeline
Monitoring
As of 17:47 UTC, Braze Engineers have implemented a fix and are monitoring service health for improvement.
Mar 24, 2026 at 5:50 PM UTC
Investigating
Starting around 16:45 UTC, Braze Engineers began observing an issue where EU02 end users may experience errors when accessing or attempting to unsubscribe via the email preference center.
Mar 24, 2026 at 5:45 PM UTC
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