US05 Dashboard latency

Major Impact Monitoring Ongoing March 17, 2026

Incident Lifecycle

Investigating Monitoring

Incident Timeline

Monitoring
As of 16:47 ET, Braze engineers have implemented a fix and are continuing to monitor service health for improvement.
Mar 17, 2026 at 8:57 PM UTC
Investigating
Braze Engineers are investigating an issue affecting users' ability to reach the Braze Dashboard for the US05 Cluster, starting around 16:15 EST. At this time, no other services are impacted, and messaging sending is not impacted.

Engineers are actively working to restore service.
Mar 17, 2026 at 8:49 PM UTC
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