Consumer Research - Backfill Issues Affecting Some Clients
Incident Lifecycle
Incident Timeline
Monitoring
A fix has been implemented and we are monitoring the results.
Apr 13, 2026 at 11:14 AM UTC
Identified
We are currently investigating an issue impacting data backfill for a subset of clients in Brandwatch.
Our team has identified irregularities causing delays and incomplete historical data population in certain dashboards and queries.
We are actively working to resolve the problem and restore full backfill functionality as quickly as possible. We will provide further updates as soon as more information becomes available.
Our team has identified irregularities causing delays and incomplete historical data population in certain dashboards and queries.
We are actively working to resolve the problem and restore full backfill functionality as quickly as possible. We will provide further updates as soon as more information becomes available.
Apr 13, 2026 at 10:41 AM UTC
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