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Brandwatch

Consumer Reseearch - Query Backfill Delays

Minor Impact Monitoring Ongoing May 20, 2026

Incident Lifecycle

Investigating Investigating Monitoring

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring the results.
May 20, 2026 at 7:00 PM UTC
Investigating
We are continuing to investigate this issue.
May 20, 2026 at 5:51 PM UTC
Investigating
We are currently experiencing an issue where query backfills are delayed and real-time ingestion of Reddit, X, Bluesky, Tumblr, and custom uploads is affected.

Our teams are actively investigating the cause and working to restore normal functionality as quickly as possible.
May 20, 2026 at 5:30 PM UTC
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