Consumer Research/Listen - Query backfill issues and possible delays in visibility of realtime data
Incident Lifecycle
Incident Timeline
Identified
We are continuing to work on a fix for this issue.
May 28, 2026 at 2:40 PM UTC
Identified
We are currently investigating an issue affecting query backfilling, where some queries are hanging, delayed, or remaining at 0% completion.
This may also affect delays in visibility of realtime data.
Our Engineering team is actively investigating this with urgency, and we will continue to provide updates as we learn more.
Thank you for your patience and understanding.
This may also affect delays in visibility of realtime data.
Our Engineering team is actively investigating this with urgency, and we will continue to provide updates as we learn more.
Thank you for your patience and understanding.
May 28, 2026 at 1:25 PM UTC
Was your business affected by this Brandwatch outage?
Set up instant alerts for Brandwatch, be the first to know about outages via email, Slack, Teams, or Discord.