Box

[Critical] Issue with Box Shuttle

Critical Impact Monitoring Ongoing March 25, 2026

Incident Lifecycle

Investigating Investigating Investigating Investigating Investigating Investigating Investigating Investigating Investigating Investigating Investigating Investigating Investigating Investigating Identified Identified Monitoring

Incident Timeline

Monitoring
Our team has taken steps to remediate this issue and is seeing improvement for the Box Shuttle service. We are continuing to monitor for any additional impact.
Mar 25, 2026 at 4:26 PM UTC
Identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Mar 25, 2026 at 2:54 PM UTC
Identified
Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Mar 25, 2026 at 2:23 PM UTC
Investigating
We are continuing to investigate this issue. We will provide additional updates as they become available.
Mar 25, 2026 at 1:24 PM UTC
Investigating
We are continuing to investigate this issue. We will provide additional updates as they become available.
Mar 25, 2026 at 12:43 PM UTC
Investigating
We are continuing to investigate this issue.
Mar 25, 2026 at 12:07 PM UTC
Investigating
We are continuing to investigate this issue.
Mar 25, 2026 at 11:21 AM UTC
Investigating
We are continuing to investigate this issue.
Mar 25, 2026 at 10:44 AM UTC
Investigating
We are continuing to investigate this issue.
Mar 25, 2026 at 10:11 AM UTC
Investigating
We are continuing to investigate this issue.
Mar 25, 2026 at 9:40 AM UTC
Investigating
We are continuing to investigate this issue.
Mar 25, 2026 at 9:07 AM UTC
Investigating
We are continuing to investigate this issue.
Mar 25, 2026 at 8:33 AM UTC
Investigating
We are continuing to investigate this issue.
Mar 25, 2026 at 7:59 AM UTC
Investigating
We are continuing to investigate this issue.
Mar 25, 2026 at 7:31 AM UTC
Investigating
We are continuing to investigate this issue.
Mar 25, 2026 at 7:01 AM UTC
Investigating
We are continuing to investigate this issue.
Mar 25, 2026 at 6:32 AM UTC
Investigating
Our team is investigating an issue with Box Shuttle and has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Mar 25, 2026 at 5:52 AM UTC
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