Increased processing time of OpenAI model text-embedding-3-large in US region
View the provider incident record →Current answer
Boost.ai experienced a minor incident: Increased processing time of OpenAI model text-embedding-3-large in US region. ServiceAlert observed recovery on Sep 30, 2026.
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Incident Lifecycle
Affected Components
Boost.ai Provided LLM
Incident Timeline
Monitoring
We are currently seeing improvements and increased stability across affected environments following the earlier disruption impacting the OpenAI model.
Processing times have returned toward normal levels, and most requests are now processing with normal processing time.
We are continuing to closely monitor system performance.
Processing times have returned toward normal levels, and most requests are now processing with normal processing time.
We are continuing to closely monitor system performance.
Sep 30, 2026 at 6:05 PM UTC
Investigating
We are currently observing increased processing times for requests to the OpenAI model text-embedding-3-large in the US region. Requests may consequently take longer than usual. Our team is investigating the cause. We will provide an update as soon as more information is available.
Sep 30, 2026 at 4:52 PM UTC
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