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bolt.com domain unavailable: boltapp.com not affected

Critical Impact Investigating Ongoing per provider October 27, 2026
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Current answer

Bolt experienced a critical incident: bolt.com domain unavailable: boltapp.com not affected. The provider currently marks this incident Investigating.

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Incident Lifecycle

Investigating Investigating
Affected Components
Checkout BigCommerce Plugin Amazon Pay Magento 1 Plugin All Payment Methods Merchant Dashboard Payment Processing Magento 2 Plugin Salesforce Commerce Cloud Plugin Payment Funding Bolt SSO WooCommerce Plugin Bolt Accounts Webhooks Sandbox

Incident Timeline

Investigating
We are continuing to investigate this issue.
Oct 27, 2026 at 6:07 AM UTC
Investigating
We are currently experiencing an outage affecting services on the bolt.com domain. Merchants whose integrations still use bolt.com endpoints may see failed requests or checkout errors.

Traffic on boltapp.com is not affected and is still being served normally.

We strongly encourage all merchants who haven’t moved yet to migrate their integration to boltapp.com. This keeps checkout working during this incident and protects you from any future bolt.com disruption. Step-by-step instructions are in our migration guide:
https://help.boltapp.com/platforms/boltapp-domain-migration/

We are working with the counterparty to restore the bolt.com domain, and will post another update as we learn more.
Oct 27, 2026 at 6:06 AM UTC
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