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ACH donation errors for Stripe Express (Legacy Bloomerang Payments) for Kindful Fundraising Tools

Major Impact Resolved Duration: 4h 8m September 9, 2026
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Current answer

Bloomerang experienced a major incident: ACH donation errors for Stripe Express (Legacy Bloomerang Payments) for Kindful Fundraising Tools. ServiceAlert observed recovery on Sep 10, 2026.

Official Bloomerang status page Current Bloomerang status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Identified Monitoring
Affected Components
CRM - Payments

Incident Timeline

Monitoring
A fix has been implemented and we are monitoring results.
Sep 10, 2026 at 12:54 AM UTC
Identified
The issue has been identified and is specific to Kindful Fundraising Donation pages. Our team is actively working on a fix to restore ACH as a payment method for affected customers.
Sep 9, 2026 at 9:48 PM UTC
Investigating
We are aware that some donors may be experiencing errors when attempting to complete donations using ACH bank transfer on various donation and giving forms. This issue is isolated to our customers utilizing Legacy Bloomerang Payments (Stripe Express). Other payment methods are not affected. Our team is actively investigating and working to restore service as quickly as possible.
Sep 9, 2026 at 9:16 PM UTC
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