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Bandwidth

Messaging API Incident

Major Impact Monitoring Ongoing May 14, 2026

Incident Lifecycle

Investigating Identified Monitoring

Incident Timeline

Monitoring
Teams are observing expected API behavior and are monitoring for stability.
May 14, 2026 at 3:53 AM UTC
Identified
The source of the incident has been identified and work is underway to restore expected API behavior.
May 14, 2026 at 3:17 AM UTC
Investigating
Bandwidth teams are investigating an incident impacting outbound messaging API requests where 400 errors are being returned. Specifically when media file is invalid or set to “null”. Teams are working to restore expected behavior.
May 14, 2026 at 3:06 AM UTC
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