Inbound MMS Messaging Incident
Incident Lifecycle
Incident Timeline
Monitoring
Teams are observing expected inbound delivery of inbound MMS messages. We will monitor for stability.
May 19, 2026 at 11:19 AM UTC
Identified
Bandwidth teams continue to escalate with impacted industry counterparts to restore expected messaging behavior.
May 19, 2026 at 10:40 AM UTC
Identified
The source of the incident has been identified as an off network industry incident. We continue to work with industry partners to restore expected messaging behavior.
May 18, 2026 at 12:50 PM UTC
Investigating
Bandwidth teams are investigating an inbound MMS messaging incident. Messages from AT&T and Verizon intermittently fail to reach the Bandwidth network. Teams are working with the impacted industry vendor.
May 18, 2026 at 9:57 AM UTC
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