Service impact: Increased Packet loss
Incident Lifecycle
Incident Timeline
Investigating
We continue to work on phased remediation incrementally at the Equinix FR5 location in Frankfurt, DEU. We are seeing early signs of recovery while we continue to fully remediate the issue. We are actively working to bring the remaining affected hardware back online and we will provide another update by 12:30 PM PDT, or sooner as remediation progresses.
Aug 17, 2026 at 4:25 PM UTC
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