New Multi-region uptime checks and custom-domain status pages

Automations not running for EU users

Minor Impact Resolved Duration: 1h 15m September 21, 2026
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Current answer

Asana experienced a minor incident: Automations not running for EU users. ServiceAlert observed recovery on Sep 21, 2026.

Official Asana status page Current Asana status ServiceAlert observed status change:

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Incident Lifecycle

Identified Identified Monitoring
Affected Components
Automations and Background Actions

Incident Timeline

Monitoring
We're currently working our way through the backlog of automations that did not run.
Sep 21, 2026 at 3:39 PM UTC
Identified
We are continuing to work on a fix for this issue.
Sep 21, 2026 at 3:00 PM UTC
Identified
We've heard reports of rules and automations not running in the EU region. We've identified the source of the issue and fixed it for new automations triggers going forward. Our engineers are currently working on the backlog of automations that triggered and did not run during the incident.
Sep 21, 2026 at 2:59 PM UTC
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