New Multi-region uptime checks and custom-domain status pages

Email Sending Delay

Major Impact Resolved Duration: 9h 33m October 6, 2026
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Current answer

Appcues experienced a major incident: Email Sending Delay. ServiceAlert observed recovery on Oct 6, 2026.

Official Appcues status page Current Appcues status ServiceAlert observed status change:

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Incident Lifecycle

Identified Monitoring
Affected Components
Workflow Processing

Incident Timeline

Monitoring
The underlying issue is fixed and emails are processing correctly again. We are working through a backlog of delayed messages.
Oct 6, 2026 at 10:48 AM UTC
Identified
Email sending for Appcues Workflows is delayed. We have identified the issue and are working on a fix.
Oct 6, 2026 at 10:16 AM UTC
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