Current answer
Anthropic (Claude) experienced a major incident: Elevated purchasing errors on claude.ai. ServiceAlert observed recovery on Nov 14, 2026.
Official Anthropic (Claude) status page Current Anthropic (Claude) status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
claude.ai
Incident Timeline
Monitoring
Purchases on claude.ai are working normally, and delayed plan changes and payments are now being applied. Some customers who recently paid may need to wait up to an hour for their plan to update. There is no need to pay again. We are monitoring for recovery.
Nov 14, 2026 at 3:09 AM UTC
Investigating
We are investigating elevated errors affecting purchases, plan upgrades and cancellations on claude.ai. Core functionality is not affected. We will provide an update as soon as possible.
Nov 14, 2026 at 2:54 AM UTC
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