New Multi-region uptime checks and custom-domain status pages

Delayed credits on the Claude Platform

Minor Impact Resolved Duration: 6h 19m October 1, 2026
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Current answer

Anthropic (Claude) experienced a minor incident: Delayed credits on the Claude Platform. ServiceAlert observed recovery on Oct 1, 2026.

Official Anthropic (Claude) status page Current Anthropic (Claude) status ServiceAlert observed status change:

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Incident Lifecycle

Investigating Monitoring
Affected Components
Claude Console (platform.claude.com) Claude API (api.anthropic.com)

Incident Timeline

Monitoring
We have resolved the issue causing delays in credits being applied after purchase. We are monitoring closely to ensure no further issues.
Oct 1, 2026 at 6:23 PM UTC
Investigating
We are investigating delays in credit purchases being reflected in account balances, resulting in some requests failing for insufficient credit balance. We will provide an additional update as soon as possible.
Oct 1, 2026 at 4:20 PM UTC
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