Current answer
Amplitude experienced a major incident: Snowflake Data Share export delivery issue. ServiceAlert observed recovery on Sep 23, 2026.
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Incident Lifecycle
Affected Components
Data Export
Incident Timeline
Monitoring
The authentication issue affecting Snowflake Data Share delivery has been fixed. We are monitoring recovery as delayed data is processed. No data loss is expected, and no customer action is needed.
We will provide another update in 30 minutes.
We will provide another update in 30 minutes.
Sep 23, 2026 at 12:23 AM UTC
Monitoring
A fix has been deployed for the issue affecting Snowflake Data Share delivery. We are monitoring recovery. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.
We will provide another update in 30 minutes.
We will provide another update in 30 minutes.
Sep 22, 2026 at 11:53 PM UTC
Identified
We are deploying a fix for the issue affecting Snowflake Data Share delivery and will verify recovery once deployment is complete. Data Share delivery remains affected. No data loss is expected, and no customer action is needed.
Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
Delayed data will be delivered once the issue is resolved. We will provide another update in 30 minutes.
Sep 22, 2026 at 11:50 PM UTC
Identified
Implementation of a fix is still in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.
We will provide another update in 30 minutes.
We will provide another update in 30 minutes.
Sep 22, 2026 at 11:21 PM UTC
Identified
Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.
We will provide another update in 30 minutes.
We will provide another update in 30 minutes.
Sep 22, 2026 at 10:50 PM UTC
Identified
Our team is continuing to work on a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.
We will provide another update in 30 minutes.
We will provide another update in 30 minutes.
Sep 22, 2026 at 10:20 PM UTC
Identified
Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.
We will provide another update in 30 minutes.
We will provide another update in 30 minutes.
Sep 22, 2026 at 9:50 PM UTC
Identified
We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.
We will provide another update in 30 minutes.
We will provide another update in 30 minutes.
Sep 22, 2026 at 9:19 PM UTC
Identified
We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.
We will provide another update in 30 minutes.
We will provide another update in 30 minutes.
Sep 22, 2026 at 8:49 PM UTC
Identified
We continue to work on implementing a fix for the authentication issue affecting Snowflake Data Share delivery. Delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.
We will provide another update in 30 minutes.
We will provide another update in 30 minutes.
Sep 22, 2026 at 8:19 PM UTC
Identified
Implementation of a fix is in progress. Snowflake Data Share delivery remains affected. No data loss is expected, and no customer action is needed. Delayed data will be delivered once the issue is resolved.
We will provide another update in 30 minutes.
We will provide another update in 30 minutes.
Sep 22, 2026 at 7:50 PM UTC
Identified
The authentication issue and fix path have been identified; implementation is in progress. No data loss is expected. No customer action is needed.
We will share another update in 30 minutes.
We will share another update in 30 minutes.
Sep 22, 2026 at 7:19 PM UTC
Investigating
Starting at 17:00 UTC, new data is not being delivered to Snowflake Data Share destinations. Existing shared data remains available, and data ingestion and analytics in Amplitude are not affected. No data loss is expected.
Our team has identified an authentication issue on our side and is working on a fix. Delayed data will be delivered once resolved. No customer action is needed.
We will share another update in 30 minutes.
Our team has identified an authentication issue on our side and is working on a fix. Delayed data will be delivered once resolved. No customer action is needed.
We will share another update in 30 minutes.
Sep 22, 2026 at 6:49 PM UTC
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