Duplicate Inbound Call Attempts - UK Carrier
Incident Lifecycle
Incident Timeline
Monitoring
The carrier partner has implemented a fix, and we are observing calls returning to the regular performance.
We will continue to monitor the system until the resolution is confirmed.
We will continue to monitor the system until the resolution is confirmed.
Jul 1, 2026 at 10:49 AM UTC
Identified
We have identified an issue with a UK Carrier that is causing inbound call connectivity retries.
This issue is sporadically impacting calls to Aircall UK numbers. Some customers may see duplicate inbound call attempts.
We will provide further details as soon as downstream carriers make progress.
This issue is sporadically impacting calls to Aircall UK numbers. Some customers may see duplicate inbound call attempts.
We will provide further details as soon as downstream carriers make progress.
Jul 1, 2026 at 10:44 AM UTC
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