AfterShip Warranty: All claims are blocked. [Start Time: 2026/10/21 8:00 AM UTC]
View the provider incident record →Current answer
AfterShip experienced a minor incident: AfterShip Warranty: All claims are blocked. [Start Time: 2026/10/21 8:00 AM UTC]. ServiceAlert observed recovery on Oct 21, 2026.
Provider-reported start: . Notice published: .
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Incident Lifecycle
Affected Components
Warranty
Incident Timeline
Investigating
We are currently facing issues with AfterShip Warranty, where merchants are getting error message: "Item not eligible / not covered by warranty policy".
We have investigated the issue and team is currently working on a fix.
We have investigated the issue and team is currently working on a fix.
Oct 21, 2026 at 5:54 PM UTC
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