Server Outage - 500 Errors - May 12
Incident Lifecycle
Incident Timeline
Monitoring
System status has now returned to normal. We are currently monitoring system performance and stability to ensure the platform is fully recovered. We will provide another update once monitoring is complete.
Regards,
Actionstep Legal Accounting Support Team
Regards,
Actionstep Legal Accounting Support Team
May 12, 2026 at 5:55 PM UTC
Identified
Our team has been working to resolve the outage on the Actionstep Legal Accounting Platform. This remains our top priority, and we thank you for your patience. If you require urgent assistance, please submit a ticket here:
https://support.soluno.legal/support/tickets/new
We will continue to provide regular updates until service is fully restored.
https://support.soluno.legal/support/tickets/new
We will continue to provide regular updates until service is fully restored.
May 12, 2026 at 5:43 PM UTC
Investigating
We are writing to inform that our team is aware of an outage affecting the Actionstep Legal Accounting system that began at 1.15 PM Eastern.
Our team is investigating this as the highest priority and will work to restore the system to full functionality urgently.
We will communicate with you regularly on this status page regarding the progress of this work to ensure you are back online as soon as possible.
Regards,
Actionstep Legal Accounting Support Team
Our team is investigating this as the highest priority and will work to restore the system to full functionality urgently.
We will communicate with you regularly on this status page regarding the progress of this work to ensure you are back online as soon as possible.
Regards,
Actionstep Legal Accounting Support Team
May 12, 2026 at 5:20 PM UTC
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