Current answer
Red Hat 3scale experienced a minor incident: Support Cases - Post Upgrade Issues. ServiceAlert observed recovery on Oct 6, 2026.
Official Red Hat 3scale status page Current Red Hat 3scale status
ServiceAlert observed status change:
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Incident Lifecycle
Affected Components
Support Cases
Incident Timeline
Investigating
We are aware of ongoing issues when accessing support cases after our CRM upgrade. We are actively working to resolve them.
Try refreshing your browser first. If you still need help, contact us at techsupport@redhat.com or by phone with your Account and User Details, or view https://access.redhat.com/articles/7146730
Try refreshing your browser first. If you still need help, contact us at techsupport@redhat.com or by phone with your Account and User Details, or view https://access.redhat.com/articles/7146730
Sep 22, 2026 at 5:52 PM UTC
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