ServiceNow Cloud Observability vs New Relic
Side-by-side reliability comparison based on real-time monitoring data over the last 45 days.
ServiceNow Cloud Observability
Full-stack observability platform (formerly Lightstep) for monitoring distributed systems with OpenTelemetry-native tracing and metrics.
OperationalNew Relic
Full-stack observability platform providing application performance monitoring (APM), infrastructure monitoring, logs, and browser monitoring.
Operational| Metric | ServiceNow Cloud Observability | New Relic |
|---|---|---|
| Current Status | Operational | Operational |
| Uptime (45-day) | 94.74% | 93.33% |
| Days with Issues | 2 | 3 |
| Feed Type | Community | Statuspage |
| Status Page | View → | View → |
ServiceNow Cloud Observability vs New Relic: Reliability Comparison
Choosing between ServiceNow Cloud Observability and New Relic? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.
Over the last 45 days, ServiceNow Cloud Observability has maintained 94.74% uptime with 2 days of issues, while New Relic has achieved 93.33% uptime with 3 days of issues.
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