Intercom vs LiveChat
Side-by-side reliability comparison based on real-time monitoring data over the last 25 days.
Intercom
Customer messaging platform combining live chat, chatbots, help desk, and product tours for customer support and engagement.
OperationalLiveChat
Customer service platform with live chat, help desk, and web analytics for online businesses.
Operational| Metric | Intercom | LiveChat |
|---|---|---|
| Current Status | Operational | Operational |
| Uptime (25-day) | 92% | 85.71% |
| Days with Issues | 2 | 1 |
| Feed Type | Statuspage | Statuspage |
| Status Page | View → | View → |
Intercom vs LiveChat: Reliability Comparison
Choosing between Intercom and LiveChat? Reliability matters. ServiceAlert.ai tracks both services in real time, monitoring their status pages for outages, degraded performance, and maintenance windows.
Over the last 25 days, Intercom has maintained 92% uptime with 2 days of issues, while LiveChat has achieved 85.71% uptime with 1 day of issues.
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