Kayako
Customer service platform with unified help desk, live chat, and customer engagement tools.
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About Kayako
Customer service platform with unified help desk, live chat, and customer engagement tools.
Who uses Kayako?
Businesses and teams that rely on Kayako for their daily operations. When Kayako is running smoothly, users can focus on their work without disruption.
What happens when Kayako goes down?
When Kayako experiences an outage, users may face service disruptions and workflow interruptions. ServiceAlert.ai monitors Kayako around the clock so you can be the first to know.
Frequently Asked Questions
Check the current status of Kayako above. We monitor the official status page and aggregate user reports in real time.
You're on the right page. ServiceAlert.ai monitors Kayako around the clock using official status APIs, user reports, and social media signals. You can also visit the official Kayako status page directly.
View the SLA tracking and incident history sections above for Kayako's uptime performance. For detailed records, see the full outage history.
Sign up for ServiceAlert.ai to receive instant outage alerts for Kayako via email, Slack, Microsoft Teams, Google Chat, or Discord. The free tier includes email alerts, and Team/Enterprise plans unlock all channels.