IPsec Tunnel Connectivity Issues - zscalerthree.net
Incident Lifecycle
Incident Timeline
Investigating
Zscaler is investigating an issue affecting a subset of customer IPsec tunnels. Issue is limited to new tunnel creation. Our team is actively working on resolution, and we will provide further updates as more information becomes available.For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Root Cause- The issue occurred due to a synchronization discrepan...
May 15, 2026 at 9:41 AM UTC
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