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Packet Capture Probing Issue - zdxcloud.net

Degraded Impact Investigating Ongoing May 20, 2026

Incident Lifecycle

Investigating

Incident Timeline

Investigating
Zscaler has identified an issue affecting the zdxcloud.net cloud. As a result, the Packet Capture Probing option is currently temporarily unavailable when starting a New Diagnostics Session.We will continue to provide updates here as the investigation progresses. For detailed updates, please check the Service Status section in your Zscaler customer support portal (CSP). Status changes and additional details will be posted there as they become available.Update - Thu, 21 May 2026 15:10:19 UTCPa...
May 20, 2026 at 4:31 PM UTC
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