Chorus - Call Recording Issues
Incident Lifecycle
Incident Timeline
Investigating
We are aware of issues impacting Chorus call recording, beginning at 9:30am ET today. During this time, calls may not be recorded or may experience delays with processing. Our Engineering team is actively investigating this issue and is working to resolve it as soon as possible
At this time, we would recommend recording your calls through your video conference provider’s cloud recording, you can then manually import the recording file into the Chorus platform once access is restored. Instr...
At this time, we would recommend recording your calls through your video conference provider’s cloud recording, you can then manually import the recording file into the Chorus platform once access is restored. Instr...
Apr 3, 2026 at 2:23 PM UTC
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