Service Degradation Affecting Live Transcriptions in Zoom Client 7.0.0 and Above
Incident Lifecycle
Incident Timeline
Monitoring
The issue affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 20, 2026 at 9:19 AM UTC
Identified
Our team continue to work on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Thank you for your patience.
Apr 20, 2026 at 8:14 AM UTC
Identified
We have successfully identified the root cause affecting users using Zoom Client 7.0.0 and above with My Notes feature disabled to view live transcriptions in Meetings.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Apr 20, 2026 at 6:25 AM UTC
Investigating
We are currently investigating a service degradation affecting Zoom Client 7.0.2 users to view live transcriptions in Meetings.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Apr 20, 2026 at 6:05 AM UTC
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