Service Degradation Affecting SMS Delivery in North America Region.
Incident Lifecycle
Incident Timeline
Monitoring
The service degradation impacting SMS Delivery in North America region has been successfully resolved by our vendor and a downstream carrier. Our team will continue to monitor the situation closely and keep you informed of any further developments.
Apr 18, 2026 at 7:12 AM UTC
Identified
We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Thank you for your patience.
Apr 18, 2026 at 5:44 AM UTC
Identified
We have successfully identified the root cause of a service degradation impacting SMS Delivery in North America region.
We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
We are actively working with our vendor on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
Apr 18, 2026 at 3:59 AM UTC
Investigating
We are currently investigating a service degradation impacting SMS Delivery in North America region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
Apr 18, 2026 at 2:29 AM UTC
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