Payouts Disruption in Indonesia

Minor Impact Identified Ongoing March 31, 2026

Incident Lifecycle

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Incident Timeline

Identified
Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-4999, above 250000001
Mar 31, 2026 at 9:20 PM UTC
Identified
Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: 1-9999, above 100000001
Mar 31, 2026 at 6:01 PM UTC
Identified
Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BNI: All amount
Mar 31, 2026 at 4:20 PM UTC
Identified
Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-1000000000
BNI: All amount
Mar 31, 2026 at 4:00 PM UTC
Identified
Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999, 250000001-1000000000
Mar 31, 2026 at 2:00 PM UTC
Identified
Dear valued customers,

We are currently seeing delays in processing Disbursements, Remittance, Escrow to the following IDR destinations due to system issues with our partner.

BCA: 1-4999
Mar 31, 2026 at 12:20 PM UTC
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